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Privacy Policy

Last updated: June 14, 2026

1. Information We Collect

When you visit 20byte or engage our services, we may collect the following information:

  • Contact Information: Name, email address, company name, and phone number when you fill out our contact form or book a discovery call.
  • Project Information: Details about your project requirements, budget range, and service preferences.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring sources.
  • Communication Data: Records of correspondence between you and our team, including emails and meeting notes.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services.
  • Match you with the right talent and project manager.
  • Process payments and manage billing through Stripe and Wise.
  • Send relevant updates about your engagement (not marketing emails).
  • Improve our website and service quality.

3. Data Sharing

We do not sell, trade, or rent your personal information. We may share your data only with:

  • Our internal team: Project managers and talent assigned to your engagement, bound by NDA.
  • Payment processors: Stripe and Wise for secure payment processing.
  • Analytics tools: Anonymized usage data for website improvement.

4. Data Security

We implement industry-standard security measures to protect your information, including encrypted communications (TLS/SSL), secure cloud infrastructure, and access controls. All team members who handle client data are bound by non-disclosure agreements (NDAs).

5. Intellectual Property Protection

All work product created during an engagement belongs to you 100% after payment. Our standard contracts include IP transfer clauses and NDA protections. We do not retain rights to use, reproduce, or display your work without explicit written permission.

6. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking cookies for advertising purposes. Analytics cookies, if used, collect only anonymized data.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your data (subject to legal retention requirements).
  • Opt out of any non-essential communications.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Project data is retained for the duration of the engagement plus 12 months for reference purposes, unless you request earlier deletion.

9. International Data Transfers

As a company operating from Indonesia and serving clients globally (US, UK, Australia, Singapore, and EU), your data may be transferred and processed in Indonesia. We ensure appropriate safeguards are in place to protect your data regardless of location.

10. Contact Us

If you have questions about this privacy policy or your data, please contact us at:

Email: hello@20byte